Rea Vaya, Metrobus App Add convinience to your travels

07 June 2017

 

Commuting on the City of Joburg’s Rea Vaya Bus Rapid Transit (BRT) system and Metrobus has just got better, easier and simpler following the launch of the innovative VayaMoja app.

 

Over the next six months, the City’s Transport Department will roll out the free app as part of its efforts to improve customer service and make travelling easier and simpler for commuters using both public bus services.

The application can be downloaded free of charge on both Android and IOS smartphones and can be used on both the Johannesburg Metrobus public passenger bus service and Rea Vaya, which between them transport thousands of commuters across the city on a daily basis.

The VayaMoja app enables commuters to check bus routes and schedules, view their buses' estimated times of arrival and calculate bus fares so they can always have enough money to get to their destination or top up before they leave.

The VayaMoja app was launched at Ghandi Square in the Johannesburg CBD by a Rea Vaya team led by Operations Manager: Service Promotions Itumeleng Motsa.

Motsa told commuters the app was part of the City’s integrated information hub that made information easily accessible to commuters. “At the tip of your finger, you can view routes, bus times and estimated fares and plan your journey," he said.

“Johannesburg citizens are no longer restricted to an office or home environment to research their transport needs. It is now conveniently available on their Android and IOS smartphones,” Motsa added.

He said the app could also be used to access information about the Tshwane Bus Service.

“Our Automatic Fare Collection system is similar to Tshwane's. This app will make life much easier for commuters, especially over weekends. In future, this could also be used on the other modes of public transport, such as trains, as part of the integrated transport system.”

Information about both bus services can also be accessed via all social media platforms.

For Metrobus, the VayaMoja app is one of several communication channels it is rolling out to improve its interaction with commuters. They include the customer care email ( customer@mbus.co.za), a Customer Care Line (011) 403 0019 and the Customer Care Centre at Ghandi Square. The centre operates between 7.30am to 7pm.